Snapchat Not Working? It’s not just you; Snapchat has been experiencing issues on Android and iOS lately, resulting in failed uploads, freezes, crashes, and more. If you’re trying to send or receive snaps on Snapchat but are having issues, here’s how to fix them!
How Does Snapchat Error or Not Working on your Phone?
Snapchat is a popular photo messaging app that lets you send photos, videos, and texts to anyone with an iOS or Android device. But if you run into an error while using Snapchat, don’t worry. We have a few troubleshooting tips that can help get things back on track. Let’s take a look at how to fix Snapchat not working.
What Is The Snapchat Not Working Error?
Every now and then, when a lot of Snapchat users try to use the app at once, they get an error message that reads: Couldn’t open snap. This is called a server issue. If you or someone else you know is having trouble with Snapchat today, follow these steps to fix it.
#1. Check If Snapchat Service Is Down
DownDetector is a website that monitors various online services, including Snapchat, and notifies you when they’re down. If Snapchat isn’t working and it seems like it might be due to a server outage, then DownDetector will let you know right away. By monitoring social media and forums, DownDetector can tell if Snapchat is having issues with more than just one user. The best thing about using DownDetector is that there are no downloads or installs required; it works right in your browser.
Just visit DownDetector, type Snapchat into its search bar, and wait for an alert telling you whether Snapchat is down. (This method also works for websites that are up but experiencing slowness.) If Snapchat Isn’t Working on Your Phone: First of all, make sure that your phone isn’t just running slowly. You should try restarting your device as well as updating any apps or software it may have been running at the time of the error.
#2. Restart Your Phone
If you can’t open Snapchat at all, restarting your phone should fix it. The Snapchat app is just like any other on your phone, which means that you can force quit it or shut down your phone altogether. You might have to give up on Snapchat for a minute if you’re in a rush, but after restarting and loading up Snapchat again, everything should be back to normal. If not… Clear Snapchat’s Cache: Snapchat stores temporary files (known as caches) that are stored on your device.
Sometimes these caches become corrupted, preventing Snapchat from working properly. Luckily, clearing them fixes 99% of issues related to problems with opening Snapchat. Here’s how:
- Go into Settings > Applications > Snapchat > Storage Clear Cache Exit out of Settings
- Open Snapchat To make sure your caches are cleared properly, try logging out of Snapchat by going into Settings > Log Out Now Open Snapchat, and sign back in.
That should do it!
#3. Check Your Internet Connection
Internet connection problems are probably Snapchat’s number one cause of issues. If you can’t send or receive snaps, head to Settings > Mobile Data & Network and check that your device is connected to a Wi-Fi network. If there isn’t a Wi-Fi network available, try toggling Airplane Mode on and off. And if you’re still having trouble, double-check your Snapchat version and make sure it’s up to date by going into Settings > App Updates.
#4. Close Snapchat and Re-Login
Many Snapchat users encounter errors when trying to open and use Snapchat. Sometimes, force-closing your app can help to clear any issues that may be preventing you from using it. If you’re using an Android device, go to Settings > Apps & notifications > Snapchat > Force stop or just simply press and hold on your Snapchat icon until a box pops up asking if you want to close it. For iOS users, double-tap your home button and swipe up on the Snapchat app’s preview card to close it. Then reopen and try again!
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#5. Clear The App Data
Snapchat Not Working? Don’t Worry, Here’s The Solution! This can be a lot to keep up with. Snapchat is a great way to stay in touch with family and friends, but they aren’t perfect. A problem that many people run into is Snapchat not working properly, either on Android or iOS. We’ve got you covered though; here are some quick fixes for Snapchat not working that are easy to use. Snapchat Not Working On Android First things first: if Snapchat isn’t working on your phone, check to make sure that it isn’t just an issue with your connection. If Snapchat isn’t loading at all, try turning off Wi-Fi and see if it works better. If it does load after turning off Wi-Fi, then there might be an issue with your connection. Try restarting your phone as well as any routers or modems you have access to. Snapchat Not Working On iPhone Another common reason why Snapchat might not work is because of issues with iOS updates. Make sure that you have updated both your operating system as well as any apps like Snapchat itself.
#6. Delete And Reinstall The App
Your phone’s Snapchat app might be corrupted, which could cause it to crash or not function correctly. The first thing you should do if Snapchat is not working on your Android device is to delete and reinstall it. If that doesn’t work, try updating your Android software version. Then restart your device and try again—if you’re still having problems, then contact Snapchat support for further assistance.
#6. Change DNS Settings On Your Router
If you’re still running into problems after following Step 1, we recommend changing your device’s DNS settings to Google Public DNS or OpenDNS. These options aren’t necessarily as fast as others on our list, but they can help with Snapchat problems. Here are step-by-step instructions for both: Change DNS Settings On Android Change DNS Settings On iOS (Note: This should also fix Snapchat video playback issues.) As a last resort: If you’re having no luck with these solutions, your last option is to reset your device. Keep in mind that doing so will remove any unsaved progress (ie photos and videos), so it’s only recommended if nothing else works.
#7. Update Snapchat App
First, check that you have Snapchat installed. Open up your app drawer and tap Snapchat on your list of apps. If you see a red icon with an X through it in a circle, then Snapchat isn’t currently installed on your device. If you don’t see it there at all, uninstall and reinstall it from Google Play or App Store.
#8. Reset All Network Settings On Your Device
If you’re having trouble opening Snapchat on your iPhone or Android device, there are a few things you can try. The most straightforward solution is to turn off Airplane Mode and then reset all network settings on your device. This will clear out any issues with your WiFi connection or cellular data usage. You should also restart your phone after performing these steps to ensure that Snapchat has enough time to sync properly with your phone.
#9. Contact Support For More Help
If you’re having trouble downloading or installing Snapchat, make sure you have a solid internet connection. If that doesn’t work, contact customer support for more help. In some cases, Android users might need to download Google Play Services manually in order to get Snapchat up and running. One way you can do that is by heading over to Settings > Apps > All > Google Play Services and selecting Clear Defaults under Clear Data. After that, head back into your apps list and open Snapchat again. That should fix any problems with Snapchat not working on your device.
What to do when Snapchat is not working?
When your phone won’t connect to Snapchat, there are a few things you can do. For starters, check that you’re running up-to-date software by updating Snapchat. If you are running old software and haven’t updated it in a while, you may want to head over to Google Play or Apple Store and update Snapchat first. Next, if you have multiple friends on Snapchat, try logging out of your account and logging back in again (here’s how). If that doesn’t work, there are two more steps: deleting an app from your device and uninstalling/reinstalling it. We recommend trying these two options before getting in touch with customer service since it will save time for both of you.
Why does Snapchat keep crashing on the Phone?
Snapchat is a cross-platform instant messaging mobile app that allows users to exchange photos and videos. Snapchat started as a sexting tool but has since evolved into more of an image-sharing platform. The app opens to camera view by default, which is where you can take photos or record videos and add them to your story. If Snapchat does not work on your device, there are several troubleshooting options you can try in order to fix it. Snapchat not working on Android is most likely due to a third-party application interfering with Snapchat’s function and preventing it from loading correctly. Keep reading for tips on how to fix Snapchat crashes on Android and restore your service.
Snapchat is one of today’s most popular social networks. With millions of users from all around the world, it’s easy to see why Snapchat has taken off so quickly. Unfortunately, Snapchat does not always work perfectly and that can be frustrating for users. With a little effort and attention to detail, you can fix any Snapchat issues you may be having and get your social life back on track.